A marketing exec friend of mine gave me a call yesterday to catch up. After swapping stories about families and our current work, he finally asked after years of knowing me, “What exactly is change management anyway?” I had to think for a moment before answering him for a couple of reasons. First, because he’s miles away … More What Is Change Management Anyway?
A number of years ago I had a boss who was so focused on staying on schedule during meetings that he forgot we were actually gathered to accomplish something. He thought nothing of interrupting a productive dialog to remind everyone that we needed to move to the next agenda item. The poor fellow thought “accomplishment” was … More Review Meetings: When Talking Is Effective
MacArthur Foundation “genius grant” winner, Sendhil Mullainathan, uses behavioral economics to show us that convincing people to change behavior is about much more than giving people data and information. His work examining the topic of persuasion has made a remarkable impact examining some critical social challenges in India and around the world. In the corporate sector we, … More Going the Last Mile
After reading yesterday’s post, my good friend, Jerry D’Ascoli, sent me the above video set to Bowie’s original. It’s from Hugh Atkin and I couldn’t resist sharing it with you. Side-splitting cynicism aside, the video makes you realize the difficulty moving from talking about change to actually creating change, especially in the province of the … More Ch-ch-ch-ch-changes . . . the strain (reprise)
It’s been fascinating to watch the attempts at U.S. healthcare reform over the last year and beyond. The change management requirements for this monumental effort make multi-process, enterprise outsourcing implementations look like a piece of cake! Ross Douthat’s column in Sunday’s New York Times presents an insightful summary of the challenge, highlighting the complex web … More A Change Manager’s View of U.S. Healthcare Reform
Erik Van Slyke 