I couldn’t resist sharing this video poking fun at the “Stuff Business People Say.” It’s funny–and painful–to watch because it hits so close to home.
The big lesson? The use of jargon is a big, flashing neon sign that we need to clarify meaning in plain language. Yes, it is expedient and nine times out of ten, everyone does understand the meaning. But during high-stakes change initiatives, we risk creating unnecessary conflict and rework after finding out too late that we were not “on the same page.”
When we take time up front to clarify meaning we move faster and with greater unity toward the results we want.
Erik Van Slyke 