Sorry I’ve been away from blogging for a few weeks. It has been a busy time and writing, unfortunately, has taken a back seat. The upside to my absence is that the work I have been doing has provided an abundance of ideas and material to share, particularly with regard to innovation. It continues to … More The Call for Innovation . . . Part 2
Innovation is a hot topic in the United States, especially now as we search for ways of igniting our economic engines. From business publications to the main stream press, legions of voices are elevating the attention brought to the subject. Based upon the research, it’s clear that innovation is a requirement of healthy, vibrant, … More The Call for Innovation . . . Part 1
“Thomas Alva Edison” by No machine readable author provided. Minivalley assumed (based on copyright claims). – No machine readable source provided. Own work assumed (based on copyright claims).. Licensed under CC BY-SA 3.0 via Wikimedia Commons After struggling to develop a viable electric light-bulb for months and months, Thomas Edison was interviewed by a young … More The Joy of Failure
The new reality show Undercover Boss from CBS should be required viewing for every corporate executive and everyone who aspires to be one. It follows CEO’s as they slip anonymously into the rank and file of their companies. While working alongside their employees, they see the effects their decisions have on others, where the problems … More Undercover Boss: Listening to the Heart of Your Company
Rory Sutherland, Vice Chairman of Ogilvy Group, tells us with his adman’s great hilarity, that we can be much more effective creating behavior change if we focus instead on changing perceptions. And that’s about more than selling the benefits of something new. It about tinkering with the way we define the symbolic, subjective and … More Sex, Potatoes and Smiley Faces: The Keys to Selling Change
You better start loving up your employees. As we begin to recover from the economic downturn, organizations will be relying on their workforces more than ever to help them return to stronger financial performance. But with recent studies showing that fewer than 1 in 3 employees are engaged and as many as 55% are passive … More Now What? Managing Well After Layoffs, Recessions and Other Corporate Stressors
A friend of mine called the other day to share a story from the executive suite that made him dream of selling hot dogs on the streets of New York. I told him that it was not the first time I had heard the tale, especially in these days of our sputtering economy. I imagine … More The Trouble With Layoffs
A number of years ago I had a boss who was so focused on staying on schedule during meetings that he forgot we were actually gathered to accomplish something. He thought nothing of interrupting a productive dialog to remind everyone that we needed to move to the next agenda item. The poor fellow thought “accomplishment” was … More Review Meetings: When Talking Is Effective
“We need to discuss your performance.” There are few phrases that cast more fear in the hearts of employees. I was talking with a client last week about managing change for their implementation of performance management technology. After a quick technical chat about scope, the vendor, the timetable, resources and current tools and process, I … More The Folly of Performance Appraisal
Listening is an organization’s most critical capability whether we are trying to deepen customer relationships, engage employees, improve team performance, resolve conflict or lead organization change. … More The Value of Strategic Listening
Erik Van Slyke 