Robert Sutton, Professor of Management Science and Engineering at Stanford University, has been researching great bosses for many years. His last book was the New York Times bestseller The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn’t. His work suggests a number of techniques and behaviors that research has shown good bosses … More The Mindset of a Great Boss
Viktor Frankl addressing the Toronto Youth Corps in May 1972 Business has become incredibly sophisticated. We have phenomenal technology and analytical tools as well as proven frameworks and methodology. Our ability to use science and reason has taken a significant amount of guesswork out of decision-making. In addition, the number of college graduates in the … More I Want to Take You Higher
“It’s all about talent,” declared the SVP of Human Resources as she announced the purchase of a new talent management technology that included selection, performance management and succession planning modules. “This integrated talent management solution ushers in a new era for our company that’s about improving how we think about and manage talent. These new … More You’re Not a Leader Until They Perform
Sorry I’ve been away from blogging for a few weeks. It has been a busy time and writing, unfortunately, has taken a back seat. The upside to my absence is that the work I have been doing has provided an abundance of ideas and material to share, particularly with regard to innovation. It continues to … More The Call for Innovation . . . Part 2
Innovation is a hot topic in the United States, especially now as we search for ways of igniting our economic engines. From business publications to the main stream press, legions of voices are elevating the attention brought to the subject. Based upon the research, it’s clear that innovation is a requirement of healthy, vibrant, … More The Call for Innovation . . . Part 1
The new reality show Undercover Boss from CBS should be required viewing for every corporate executive and everyone who aspires to be one. It follows CEO’s as they slip anonymously into the rank and file of their companies. While working alongside their employees, they see the effects their decisions have on others, where the problems … More Undercover Boss: Listening to the Heart of Your Company
Rory Sutherland, Vice Chairman of Ogilvy Group, tells us with his adman’s great hilarity, that we can be much more effective creating behavior change if we focus instead on changing perceptions. And that’s about more than selling the benefits of something new. It about tinkering with the way we define the symbolic, subjective and … More Sex, Potatoes and Smiley Faces: The Keys to Selling Change
You better start loving up your employees. As we begin to recover from the economic downturn, organizations will be relying on their workforces more than ever to help them return to stronger financial performance. But with recent studies showing that fewer than 1 in 3 employees are engaged and as many as 55% are passive … More Now What? Managing Well After Layoffs, Recessions and Other Corporate Stressors
A friend of mine called the other day to share a story from the executive suite that made him dream of selling hot dogs on the streets of New York. I told him that it was not the first time I had heard the tale, especially in these days of our sputtering economy. I imagine … More The Trouble With Layoffs
A number of years ago I had a boss who was so focused on staying on schedule during meetings that he forgot we were actually gathered to accomplish something. He thought nothing of interrupting a productive dialog to remind everyone that we needed to move to the next agenda item. The poor fellow thought “accomplishment” was … More Review Meetings: When Talking Is Effective
Erik Van Slyke 