The Mindset of a Great Boss

Robert Sutton, Professor of Management Science and Engineering at Stanford University, has been researching great bosses for many years.   His last book was the New York Times bestseller The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn’t.  His work suggests a number of techniques and behaviors that research has shown good bosses … More The Mindset of a Great Boss

You’re Not a Leader Until They Perform

“It’s all about talent,” declared the SVP of Human Resources as she announced the purchase of a new talent management technology that included selection, performance management and succession planning modules. “This integrated talent management solution ushers in a new era for our company that’s about improving how we think about and manage talent.  These new … More You’re Not a Leader Until They Perform

Undercover Boss: Listening to the Heart of Your Company

The new reality show Undercover Boss from CBS should be required viewing for every corporate executive and everyone who aspires to be one.  It follows CEO’s as they slip anonymously into the rank and file of their companies.  While working alongside their employees, they see the effects their decisions have on others, where the problems … More Undercover Boss: Listening to the Heart of Your Company

Sex, Potatoes and Smiley Faces: The Keys to Selling Change

  Rory Sutherland, Vice Chairman of Ogilvy Group, tells us with his adman’s great hilarity, that we can be much more effective creating behavior change if we focus instead on changing perceptions.  And that’s about more than selling the benefits of something new.  It about tinkering with the way we define the symbolic, subjective and … More Sex, Potatoes and Smiley Faces: The Keys to Selling Change

Now What? Managing Well After Layoffs, Recessions and Other Corporate Stressors

You better start loving up your employees. As we begin to recover from the economic downturn, organizations will be relying on their workforces more than ever to help them return to stronger financial performance.  But with recent studies showing that fewer than 1 in 3 employees are engaged and as many as 55% are passive … More Now What? Managing Well After Layoffs, Recessions and Other Corporate Stressors

Review Meetings: When Talking Is Effective

A number of years ago I had a boss who was so focused on staying on schedule during meetings that he forgot we were actually gathered to accomplish something.  He thought nothing of interrupting a productive dialog to remind everyone that we needed to move to the next agenda item.  The poor fellow thought “accomplishment” was … More Review Meetings: When Talking Is Effective