Going the Last Mile

MacArthur Foundation “genius grant” winner, Sendhil Mullainathan, uses behavioral economics to show us that convincing people to change behavior is about much more than giving people data and information.  His work examining the topic of persuasion has made a remarkable impact examining some critical social challenges in India and around the world. In the corporate sector we, … More Going the Last Mile

Ch-ch-ch-ch-changes . . . the strain (reprise)

After reading yesterday’s post, my good friend, Jerry D’Ascoli, sent me the above video set to Bowie’s original.  It’s from Hugh Atkin and I couldn’t resist sharing it with you.  Side-splitting cynicism aside, the video makes you realize the difficulty moving from talking about change to actually creating change, especially in the province of the … More Ch-ch-ch-ch-changes . . . the strain (reprise)

Changes . . . here comes my train

I’ve always loved David Bowie’s song “Changes” and its take that change is uncertain, sometimes regretful, but ultimately an inevitable part of growth.  But when I heard Seu Jorge’s interpretation, recorded for The Life Aquatic, I knew I’d found my favorite version.  In part, I’m a sucker for Brazilian music, and I was instantly taken … More Changes . . . here comes my train

A Change Manager’s View of U.S. Healthcare Reform

It’s been fascinating to watch the attempts at U.S. healthcare reform over the last year and beyond.  The change management requirements for this monumental effort make multi-process, enterprise outsourcing implementations look like a piece of cake! Ross Douthat’s column in Sunday’s New York Times presents an insightful summary of the challenge, highlighting the complex web … More A Change Manager’s View of U.S. Healthcare Reform

Managing The Balance Between Conflict and Creativity

Creativity.  Innovation.  Change.  These words represent the standard demands of our current workplaces.  Organizations have spent millions of dollars and countless hours attempting to infuse employees with the mindset and techniques required to live and breathe these values. But the very fuel that feeds these familiar mandates, however, inevitably produces conflict.  Individuals develop new ideas … More Managing The Balance Between Conflict and Creativity

BP’s Fiona MacLeod on Change Management

It’s always reassuring to see outstanding business executives who understand the importance of the human side of change.  All too often, organization leaders feel so much pressure to get the technical components of an initiative in place, they forget to plan for and manage the human dynamics. Fiona MacLeod, president of BP’s Convenience Retail USA … More BP’s Fiona MacLeod on Change Management